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SUCCESS STORIES

 
End User: Angus & Robertson
SATO Products: SATO Label Gallery Plus software, Range of custom manufactured labels supplied to company & franchise stores
 
Overview:
Angus & Robertson is Australia's largest book seller, having over 170 branded locations nationally with a mixture of company owned and franchised stores. With its long history and continued focus on maintaining excellent range and price, Angus & Robertson continues to be most recognised Australian book retailing brand.
 
Issues:
All franchise stores are supplied from a single centralised warehouse location where all products for franchise stores are required to be labelled prior to shipment. To complete this requirement the process had been somewhat manual collecting details of the books, manually entering the code for the books into SAP along with how many labels were needed. The data entry to create the labels required was an extremely long process and often caused delays especially during periods where high volumes of books were being handled in the warehouse. The requirement to print on-demand labels more quickly was seen as a top priority for the warehouse manager.
 
Solution:
Utilising data capture terminals in the warehouse, books requiring labels are scanned and the quantity of labels required captured and all data is downloaded. The data file is then extracted to the SATO Label Gallery Plus software to automatically advise the thermal printer to produce labels. Once labels are printed they are then in turn applied to the books utilising a SATO Hand Labelling tool.
 
Benefits:
Time taken to capture the data relating as to what product labels are required has been substantially reduced and staff time previously required for data entry has been totally eliminated. In addition rather than the labels being printed one type as a time post data entry, they can now be printed as a batch, allowing for faster printing but also more efficient application to products. Any cost of the software has been more than offset by the savings in time.
 
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