Please use the form below for communication with Technical Support. We recommend not sending an email as this form will get near immediate attention than regular email. Be sure to complete the form with as much detail as possible so that we may assess your situation and provide assistance.

If you are obtaining a Service Request, please allow one business day for SATO Technical Support to Respond to your Request. Please wait for an RMA (Return Material Authorisation) Number and an attached RMA Form to be issued before sending in your printer for repair.

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