SATO is committed to providing high quality technical support to all our customers
SATO provides high quality repair and maintenance services that ensure customers are operating SATO products at the level they have come to expect from us.
SATO teams of factory-trained technicians deliver telephone, on-site and workshop services to ensure your business continuity and satisfaction.
To ensure peak performance and guaranteed continuity of operation of SATO equipment, the company offers service contracts with response times to suit individual business needs.
To return a SATO printer for repair:
Request a Returned Materials Authorisation number or call the Service Administration team on the number above.
Due to discontinuation, any spare parts supplied after August 2020 for the SATO M84xxSe and S84xx printers will receive a standard SATO warranty, subject to availability of spare parts.
Please note SATO is now ceasing stock holding of any new spare parts.
We therefore recommend that customers switch to the latest S84-ex or S86-ex new models to ensure full support.